Contact Us

Please email us at if you can't find the answer on our FAQ page - we're always happy to help and will reply to emails as soon as we can - but are not able to answer them late at night / weekends. When emailing - let us know your breed/type of dog if you have a question, so we can provide the best advice.

We are a dog products manufacturing business who sell online only. We do not have a business phone as we are not able to man one all day and our time is spent getting customer orders out as quickly as possible.

We also realize that dog season's and incontinence issues are frustrating - we do our best to get all the orders out very quickly in the order they are received - please remember that everyone's order is ASAP.

Please note - this address is administrative only, we do not have a retail outlet here:

Glenndarcy Ltd
12 Vineyard Business Centre
EH37 5XP

If you are returning unused items, please email us for details within 30 days of receipt of the product.

Alternatively, use this contact form and we will get back to you as soon as possible.

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